IRS Face-to-Face Saturday Help

The Internal Revenue Service is committed to providing meaningful service and assistance to meet taxpayers’ needs. Many IRS Taxpayer Assistance Centers across the country will open one Saturday each month in February, March, April and May, from 9 a.m. to 4 p.m., to offer in-person help without an appointment. Normally, TACs are open weekdays by appointment. Please check frequently for new information as availability may change without notice.

Come prepared, bring documents:

• Current government-issued photo identification,
• Social Security cards for members of their household, including spouse and dependents (if applicable) and
• Any IRS letters or notices received and related documents.
• If you plan to request identity verification services, you must bring two forms of identification and a copy of the tax return filed for the year in question if you filed a return.

During the visit, IRS staff may also request the following information:

• A current mailing address, and
• Proof of bank account information that you included on your tax return to receive payments or refunds by Direct Deposit.

Professional foreign language interpretation will be available in many languages through an over-the-phone translation service. For deaf or hard of hearing individuals who need sign language interpreter services, IRS staff will schedule appointments for a later date. Alternatively, these individuals can call TTY/TDD 800-829-4059 to make an appointment.

Tax return preparation options

While tax return preparation is not a service offered at IRS TACs during regular hours or during these Saturday hours, information will be shared on obtaining free tax preparation services locally.

• Eligible individuals or families can get free help preparing their tax return at Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE) sites. To find the closest free tax return preparation help, use the VITA Locator Tool or call 800-906-9887.
• To find an AARP Tax-Aide site, use the AARP Site Locator Tool or call 1-888-227-7669.
• Any individual or family earning $73,000 or less in 2022 can use tax software through IRS Free File at no cost. There are products in English and Spanish.
• MilTax, a Department of Defense program, offers free return preparation software and electronic filing for federal tax returns and up to three state income tax returns. It’s available for all military members, and some veterans, with no income limit.

Get Faster Services. Visit IRS.gov/help for tools and information on many topics. Here are some of the most asked-about concerns:

• Credits and Deductions for Individuals
• Online Account Assistance
• Individual Taxpayer Identification Number (ITIN) Renewal
• IRS Identity Theft Victim Assistance
• Payments
• Refunds
• Tax Law Questions
• Transcripts and Forms

Publication 5136, IRS Services GuidePDF, lists many common tax-related circumstances and pairs them with keyword search options, IRS.gov tools and agency resources.

Contact Your Local Office has appointment information to receive services Monday through Friday, 8:30 a.m. to 4:30 p.m.

Refund information will generally be available within 24 hours after the IRS acknowledges receipt of an electronically filed return on the Where’s My Refund? ‎tool on IRS.gov and the IRS2Go Mobile App.

Residents of Puerto Rico

You can get information and links to tax return forms for claiming the 2021 Child Tax Credit. You are entitled to receive this credit as part of the American Rescue Plan Act.